How to Improve Marketing Decision-Making with Real-Time Analytics in Business Process Management Software

Decisions in the modern marketing world must be made quickly, accurately, and with key results in mind. Retrospective data and reactive tactics are the root of wasted opportunities, decreased ROI, and unsuccessful campaigns. Marketers competitively position business Process Management software with real-time analytics because it helps them make clear decisions right from the beginning of a project or campaign. 

On the Aproove blog, we share more about how marketers can use real-time data within business process management tools to drive decision-making and improve their plans.  

Why Do Marketing Decisions Need To Be Driven By Real-Time Data? 

Current marketing decision-making is based on historical data and post-campaign research. This strategy teaches us a lot about past campaigns for our next ones, but invariably, it opens marketers up and leaves them falling behind due to rapid shifts in consumer habits and market dynamics. 

The Challenge: Delayed Data 

Delayed insights into campaign and marketing data means that time is wasted and opportunities lost. Suppose you do a campaign around a seasonal product, only to discover weeks later that it was not working with the right demographic. The window of opportunity might have closed by the time alterations can be made. 

The Need for Speed Using Business Process Management Software 

Marketing needs real-time data to be ahead of the game, especially in such times when a trend can become viral within an hour and customer preferences change all the time. Quick, informed decisions using BPM software could be the difference between a campaign that is ahead of the market and one that is not. 

Data and Marketing in the Digital Age & The Power of Data Today 

Real-time analytics within business process management software change marketing campaigns for the better by: 

• Enabling marketers to be proactive and not reactive. 

• Being able to see audience trends in more detail and as they happen. 

• Allowing marketers to instantaneously make changes to campaigns, messages, and resource allocation. 

What Is Business Process Management Software? 

BPM Software is used to automate, simplify and optimize business operations. It’s an efficient tool that organizes messy workflows so teams can focus on the strategic stuff and avoid mundane admin hoops that take up employees time when they could be focused on other, more important aspects of a marketing campaign. 

Key Features of Business Process Management tools For Marketers 

Real-Time Reporting: Instant access to campaign results, audience conversion, and team productivity. 

Automation of Workflows: Saves time on manual processes, so campaigns run efficiently. 

Integration Features: Integrates with marketing apps and other tools for a single view of campaign performance. 

Why It Is Important for Marketers 

Real-time analytics within BPM software provide insights into key marketing activity and highlight results so that you can make data-based decisions. Marketers can: 

• Identify bottlenecks in workflows. 

• Track campaign results in real-time. 

• Align teamwork with business needs. 
  

The Benefits of Marketing with Real-Time Analytics within Business Process Management Software 

There are many benefits to marketers that real-time analytics in business process management tools offer:  

1. Enhanced Campaign Performance

Real-time data allows marketers to:  

• Keep track of metrics like CTR, conversions, and engagement. 

• Adjust campaigns dynamically for the best results. 

For instance, if an ad isn’t getting results after the first 24 hours, advertisers can replace ads or tweak targeting settings to get better results. 

2. Improved Customer Understanding

With real-time insights, marketers can: 

• Measure audience reaction as it happens. 

• Identify emerging trends and preferences. 

• Deliver personalized experiences with live segmentation. 

When brands understand their customers’ needs and requirements ‘in the moment’, campaigns can be tailored and more relevant as a result.  

3. Faster Problem Identification and Resolution

When analytics are in real-time, they can help teams detect problems immediately, such as a campaign that isn’t working or a technical issue with the digital experiences. This keeps expenses to a minimum and campaigns end up delivering better results. 

4. Better Resource Allocation

Marketers can track team activity, spending, and campaign results in real-time within BPM software so resources are channelled to more valuable tasks. 

Examples of Marketing Applications 

Campaign Optimization 

Marketers can use live analytics with business process management tools to: 

• Carry out A/B testing and quickly know which versions are the best. 

• Allocate spending to profitable channels and make the most of your budgets. 

• Audience Targeting 

This live data allows marketers to tailor audience targeting in light of: 

• Current demographics. 

• Behavioral patterns. 

• Purchase intent. 

• Content Strategy  

Analytics can show which content is converting the most in terms of audience engagement so marketers can: 

• Prioritize high-performing formats. 

• Schedule posts when people will be most engaged. 

What BPM Software To Use For Marketing Analytics? 

1. Define Clear Goals

Before you use BPM software, decide what you want to do. Are you interested in a better campaign ROI, customer segmentation or automated workflows? 

2. Choose the Right Software

Evaluate Business Process Management software based on: 

• Integration with your existing marketing channels. 

• Customization options for analytics dashboards. 

• User-friendly interfaces. 

3. Train Your Team

Ensure your team knows how to: 

• Access and interpret real-time analytics. 

• Leverage insights for strategic decision-making. 

4. Establish KPIs

Determine KPIs that work for your marketing purposes. Examples include: 

• Conversion rates. 

• Customer acquisition cost (CAC). 

• Engagement metrics. 
  

5. Iterate and Improve

Look at statistics regularly and make changes based on best practice. Apply learnings to workflows, campaign strategies, and team workflows.  

Measuring Success with Real-Time Analytics 

Key Metrics to Track  

• Track: to see how real-time analytics are affecting you. 

• ROI: Track the ROI of campaigns. 

• Customer Lifetime Value (CLV): Compare long-term value for new customers. 

• Conversion Rates of Leads: Monitor conversion rates of leads to customers.  

BPM Software’s real-time analytics are changing marketing decision-making. It offers fast access to actionable insights so that marketers can be responsive, data-driven, and produce higher-performing campaigns. For businesses who want to remain as fast and as accurate as possible, real-time analytics within business process management tools will also become a must-have in order to compete. 

Marketers who implement Business Process Management software today, will be on top of the competition tomorrow. Get started on the path to making better marketing decisions with BPM software and make the most of real-time analytics! 

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